We happily will extend an exchange for any product(s) purchased for an equal value product(s) within 7 days of confirmed delivery; however, we do not accept returns, for any reason. Lauren Simone Collection LSC reserves the right to refuse all unauthorized returns. By placing the order, you agree to our return policy and terms and conditions. We take pride in our brand and what to provide optimal customer service, so please contact us to discuss any issues. We can be contacted at info@LaurenSimone Collection.com or (404) 330-9890 for any other questions or concerns. A representative will respond within 24-48 hours.